Easy to order

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Delivery on time

Product expectations

By Vishnu , 6/09/2009

I am not sure why some of the others have left 4 stars. These guys are genuine. They just take a little bit time to reply. I have never experienced such online security with my shopping.

Easy to order

Customer Support

Delivery on time

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By Daniela. O , 26/08/2009

i ordered the camera on the thursday got it on monday very happy with the customer service and all information provided i would definately purchase from them again great price i seen the same camera for $550 i got everything and saved $250 VERY HAPPY :)

Easy to order

Customer Support

Delivery on time

Product expectations

By Mark T , 20/07/2009

Excellent service and quality goods. Ordered on Thursday, revieved on Monday in Australia

Easy to order

Customer Support

Delivery on time

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By Steve L , 26/06/2009

I have purchased a Canon 40D camera and several lenses and a Canon Flash from Citiwide and have found both there service and after sales warranty excellent. there products are top notch and would recommend them highly.

Easy to order

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Delivery on time

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By Winifred , 28/04/2009

Being a university student, I'm not particularly loaded with money, and so when a time came for me to need a decent camera, I did a load of research and decided with a Panasonic Lumix DMC FZ28. In-stores, the camera costed roughly $700, and I obviously didn't have that sort of money. I then found that Citiwide Online had the camera for $500 (inc. delivery and delivery insurance), and I decided to order from them. However, initially, I was a bit skeptic because judging from the design of their website, you'd think three year olds ran the place. But it was from reading reviews that encouraged me to order from Citiwide Online. I ordered on the 22nd April, during the evening, and it was shipped the next day. However, I didn't receive an e-mail in regards to the shipment, so I decided to call Citiwide Online-- I didn't receive an answer, and assumed they were busy. Instead, I e-mailed them, and within an hour I received an answer, and they also provided me the tracking number for my delivery. As it was shipped using DHL, it arrived to me on the 27th April-- which is good, because it was during the ANZAC weekend. Also, this parcel was from Hong Kong to Melbourne, very quick I'd say. The parcel was well wrapped in bubble wrap, the camera was new and had everything in it. Nothing's broken, all top notch. So I highly recommend Citiwide Online to potential customers!

Easy to order

Customer Support

Delivery on time

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By J Buckley N ,

I bought a Panasonic Camera which was delivered on time and at an excellent price. However, there was no instructional CD came with it. I emailed the company and they forwarded it to me within days. I think their service is excellent.

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By Danny Heaver ,

> We received the camera today,& are very happy with it,& the prompt > delivery of it ! We will buy again because of the excellent service > !!!

Easy to order

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Delivery on time

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By Mr. L.Bouche , 6/12/2008

Having purchased a camera from Citiwide I held my breath and prayed that I hadn't blown my money on an online purchase. I was pleasently surprised, not only when I received confirmation of the shipment (which I could track from the store), but also the short time taken for delivery. I have had no problems with my equipment and would recommend this store.They were helpfull with any queries that I had and answered promptly.

Easy to order

Customer Support

Delivery on time

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By Rob , 15/09/2008

Very happy and delivered ahead of time. Found the selection process with the accessories a bit confusing but worked around the up sell. Would use this crowd again.

Easy to order

Customer Support

Delivery on time

Product expectations

By Jimbo , 23/06/2008

I have now made two separate camera purchaes from this coy. Excellent service, fast delivery, well packed and total satisfaction. A real pleasure to deal with in every way.