Review City Software - FREE DELIVERY orders over $200 under 5kg
Average Shop Review 
About Us
City Software is one of Australia's best online computer hardware and software retailers, servicing the consumer, SMB and corporate sectors. We carry a huge range of brand-name software, hardware and consumable products. Our reputation is built on a demonstrable commitment to deliver quality products and heavily discounted prices with unmatched service standards, through our sophisticated inbound telesales and online computer store as well as our retail storefront outlet in VIC.
Our product categories cover a full range of notebooks, computers, components & parts, computer & laptop accessories, printers & consumables, business software and software volume licensing.
Our major brand partners:
Operating Systems (Microsoft Windows Family & Apple Mac OS), Business Software (Microsoft Office 2007 Suites and Products, SmartDraw, Adobe Acrobat & Nuance range of products), Accounting Software (MYOB & Quickbooks), Design & Editing Software (Adobe Creative Suite 4 (CS4), Corel, Apple Final Cut Series), Internet Security Software (Symantec/Norton, Kaspersky, AVG & Avira), Computer Hardware & Accessories (Logitech, Microsoft, Acer, Asus, Belkin, Apple, Lenovo & BenQ), Printers & Printer Ink Cartridges (Samsung, Fuji Xerox, Hewlett Packard (HP) & Canon), Networking Hardware (D-Link, Netgear, Linksys & Qnap), Storage & Memory (Western Digital (WD), Seagate, Maxtor & SanDisk)
Payment Methods:
American Express, Cheque, Electronic Transfer, Mastercard, Money Order, Paypal, Visa
Special Features:
Available 24/7, Live Chat, Online Order Tracking, Phone Orders, Secure Payment
Warranty:Return to manufacturer warranty, Return to store warranty, Provide extended warranties, Customer service Phone Support Mon- Fri 9-5, Customer service Email Support Mon- Fri 9-5
Criteria |
Review |
- Easy to order
 - Customer Support
- Delivery on time
- Product expectations
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By
Mike ,
4/09/2009
Great delivery speed. (1 day after order confirmation)
Would definitely recommend these guys.
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- Easy to order
- Customer Support
- Delivery on time
- Product expectations
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By
Fernando ,
11/08/2009
Wow - ordered my Microsoft Office yesterday and just got it now - at 11am! Will definately be going back!
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- Easy to order
- Customer Support
- Delivery on time
- Product expectations
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By
Michael ,
11/08/2009
Purchased a Billion router from City Software, it arrived quickly and works perfectly!
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- Easy to order
- Customer Support
 - Delivery on time
- Product expectations
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By
Des ,
13/07/2009
Pricing is great - cheapest by far for the computer I wanted. Only slight problem was that they billed me for a mouse which didn't turn up and there was no notification on the invoice, so nothing happened until I rang. They then worked out a replacement and did not charge for postage, so worked out OK.
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- Easy to order
- Customer Support
 - Delivery on time
- Product expectations
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By
Chris ,
5/11/2008
I have good and bad things to say about City Software. They have a good service-offering overall and I know them to be a trustworthy, long-standing business, however my recent experience when a faulty product arrived was disappointing. I called them to return the product but they told me to deal directly with the local distributor. In my mind, my contract was with City Software, not the distributor, and it was their responsibility to organise a replacement or refund. I spoke to various people in the customer support centre, some of whom were helpful, others who were either unwilling or unable to really get on my case. In the end I got the replacement product and all is well, but it shouldn't have taken this long and I was disappointed by their approach to fixing the problem.
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