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The One Minute Manager Meets the MonkeyFrom $12.46
How management can effectively rid themselves of 'monkeys' — other people's responsibilities that cling to them and prevent them managing efficiently. This book explains in simple-minded if abstract terms how to achieve a balance between supervision and delegation for reduced tension and improved productivity in the work-place. “There is a high correlation between self-reliance and morale,” stress the authors. With humor and logic they describe the delicate business of assigning monkeys to the right masters and keeping them healthy, i. e. , fed and cared for: "" ...if monkeys are managed properly, you don't have to manage people so much.
Putting the One Minute Manager to WorkFrom $10.48
How to apply the key techniques learnt in One-Minute Manager. This is the companion to the original blockbuster bestseller which has transformed businesses around the world. This is the essential companion volume to The One Minute Manager, the international bestseller praised by top managers around the world. This book shows how the One Minute management techniques can be applied on a day-to-day basis to improve performance, productivity and profits. Their message is that there is no 'quick fix'. The keys to successful management are conviction and consistency. Putting the One Minute Manager to Work is essential reading for all those who aspire to management, and to managing well.
The One Minute ManagerFrom $10.79
With a new foreword by Ken Blanchard The original, bestselling blockbuster which has transformed businesses world wide. The blockbuster number one international bestselling phenomenon is back ...not that it ever really went away. This easily-read story quickly demonstrates three very practical management techniques: One Minute Goals, One Minute Praisings and One Minute Reprimands. The One Minute Manager also includes information on several studies in medicine and in the behavioural sciences, which help readers understand why these apparently simple methods work so well with so many people. The book is brief, the language is simple, and best of all ...it works.
The One Minute Manager Builds High Performance TeamsFrom $10.72
The alternative way towards better team-building, this is the bestselling management tool from the author of The One Minute Manager. Most managers spend over half their time working with a team, and the One Minute Manager's practical advice shows how any team can work better and more effectively. The One Minute Manager Builds High Performing Teams explains the four stages on the way to building a high performing team: Orientation, Dissatisfaction, Resolution and Production and reveals how to tap the creativity and potential of people at all levels in order to become an effective group leader.
One Minute Manager SalespersonFrom $10.53
Teaches how to apply the secrets of One Minute Manager to have customers falling over themselves to buy your product. Spencer Johnson — author of Number one bestselling business book Who Moved My Cheese? and business guru Larry Wilson teach the principles of the One Minute Manager to the sales-person in this motivational business book. Practical advice is offered to help the struggling salesman — covering useful pointers for how to behave such as :treat customers like people, listen carefully to their needs, use after-sale calls to generate good will and referrals; as well as motivational, confidence boosting tricks which help bring sales to completion with minimum of effort. Spencer and Larry prove that bad track records can be smashed by applying the simple techniques learnt here and by “helping people..to feel good about what they buy.” Creating positive mental states in the customer and the salesperson provides the right environment for a sale. This book is the quick., easy and fun way to achieve success in sales.
Leadership and the One Minute ManagerFrom $10.93
Adapting one minute manager techniques to enable successful leadership to happen. Using different ways to motivate different kinds of people. Leadership and The One Minute Manager goes straight to the heart of management as it describes the effective, adaptive styles of Situational Leadership. In clear and simple terms it teaches how to become a flexible and successful leader, fitting your style to the needs of the individual and to the situation at hand, and using the One Minute Manager techniques to enhance the motivation of others.
Raving FansFrom $13.7
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day — in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature — not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace — and turn their customers into raving, spending fans.
Gung Ho!From $13.36
An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager. Every day thousands of uninspired employees trudge to work — often dooming their companies to failure with their lack of enthusiasm. Drawing on over 20 years' experience of working with hundreds of corporations across the US — including America Online, Eastman Kodak, General Motors, Hershey Chocolate and Microsoft — Blanchard reveals a surefire strategy for boosting employee enthusiasm, productivity and performance. Gung Ho! presents a simple system for inspiring employees. Based on three core ideas: work must be seen as important, workers must be put in control of their own production and managers must cheer their workers on — it is a method that all employees and managers can easily implement and which has already been adopted by such major corporations as K-Mart.
The Small Big by Noah J. GoldsteinFrom $25.8
At some point today you will have to influence or persuade someone - perhaps ask a colleague a favour, negotiate with a contractor or get your spouse to put out the recycling. In the small BIG, three heavyweights from the world of persuasion science and practice - Steve Martin, Noah Goldstein and Robert Cialdini - describe how, in today's information-overloaded world, it is now the smallest changes that lead to the biggest differences in results. Offering deceptively simple suggestions and explaining the extensive scientific research behind them, the small BIG presents over fifty small changes - from the little adjustments that make meetings more effective to the costless alteration to correspondence that saved a government millions. the small BIG is full of surprising, powerful - and above all, tiny - changes that could mean the difference between failure and success.
101 Ways to Save Tax Legally 2014From $24.95
How to minimise your tax debt and maximise your return from one of Australia's leading tax experts.Everyone has to pay tax, but why should you ever pay more than you owe? Don't let the government take more hard-earned dollars than it's entitled to. Without even knowing it, you could be giving away hundreds, even thousands In this year's edition of 101 Ways to Save on Your TaxLegally, Adrian Raftery, also known as Mr. Taxman, gives you proven tips to help you minimise your tax debt while maximising your return. No matter how old you are or how much you earn, you can keep more of your money with vital tax deductions related to family, employment and education, investments, superannuation, small business, and much more. Written by one of Australia's leading tax and finance experts Packed with moneysaving tax tips and answers to frequently asked questions With Mr. Taxman's expert tips and bonus resources, you'll be able to better manage your tax issues 365 days a y ear and save a bundle at tax time