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By Glenn , 11/03/2008

These guys make online shopping a breeze. Fast, efficient, informative and the price was unbeatable! The only problem was the shipping with their courier Fedex. A tip for first timers; make sure someone is available to take delivery between 9am-5pm. Changing the delivery address is not possible with Fedex. Fedex's only suggestion was to leave it on the doorstep!? Other than that, Citiwide come highly recommended.

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By Fiona , 2/03/2008

Wow – exceptional service – big tick for Citiwide Online. I’ve only purchased online with local companies so I must admit I was very anxious when I realised the product was coming from Hong Kong – well I shouldn’t have been… purchased my new Panasonic camera (at a fantastic price) on Monday 25 February and was able to track the purchase status and then freight tracking online the whole way – and I received my camera on Friday 29 February – that’s phenomenal!! During that process, I had a couple of queries and these were answered extremely fast with clear responses each time. Thank you very much to Citiwide – I was able to get a superior camera for my dollars and good service – which is extremely important.. Fiona (Brisbane).

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By Neale Oxley , 26/02/2008

Thanks for your prompt action on sending my Fuji S5800 Digital Camera. It arrived on the day that the tracking agency (Fedex) said it would and in good condition. I am a great believer in passing on positive feedback to the people that I am sure that I will do bussines with again. I have used the Fuji S3500 Camera before so the upgraded camera is a dream to use too. My biggest problem (if you could call it that) is that the old S3500 Fuji is silver and the new one is black. My wife is sure to see that I have a new one :-). That's my problem, not yours. Once again, many thanks for your prompt and efficient service and I will pass your details on to my friends. Regards, Neale Oxley Moruya, NSW Australia

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By Pam Fountain , 26/02/2008

Great people to deal with. I had to get my camera before I went on holidays and they were extremely helpful, even rang me to check on colors etc. It arrived with plenty of time to spare. Thanks so much.

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By George , 20/02/2008

Citiwide's service was fantastic. I ordered a Cannon 750 IS on Feb 13, and received it at home on Mon Feb, 18. I sent an email as I thought I ordered the same product twice by my error. They responded promptly and sorted it all out. Great people to do business with. George S Canberra

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By john flynn , 16/02/2008

Hi Citiwide online, > I would like to sincerely thank you for your excellent service and speedy > response to my emails. I have dealt with online shops before but haven't > experienced such a fast, smooth and trouble free purchase before. The > item I purchased arrived from your warehouse in hong kong to my door in > australia in 2 days, and arrived early morning in top condition and > exactly as you show on your online shop. > I contacted you after I ordered the camera and asked for a specific > request and you arranged that for me and let me know the item was just > about to be shipped and you would change the order and ship it > immediately. I would like to highly recommend anyone to this company for > their service, honesty and choice of shipping company. 2 days from HK to > southern AU shows you know your couriers and care about your customers, > As for the purchase, it works great and was brand new in original sealed > factory box. I will be purchasing from you exclusively for photographic > gear and accessories in the furure. > Happy New Year of the Rat. > Sincerely > John Southern Australia

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By Garry Giddin , 15/02/2008

MY Panasonic Digital Camera including ordering with citiwide and sending through Fedex took 2 days from Honkong to Australia. Excellent.Would order again. Garry Gidding

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By Christina , 12/02/2008

Wow! I was impressed, this was my first purchase on-line. My Lumix DMC-FZ8 was easy to order and arrived promptly, the only delay was due to myself not replying to an email from Citiwide to confirm the mailing address. I paid $200 less than what I was expecting to pay.

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By Debbie , 7/02/2008

Easy ordering process, quick deliver to my door. Good value on camera package. Would use this company again.

Easy to order

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By Tomasz , 6/02/2008

They're really great - I had problems with payment due to PayPal problems - they were very cooperative and responded in no time!