Superloop was founded in 2014, cementing itself as a well-known provider of NBN and mobile plans in Australia. In terms of mobile plans, Superloop offers five different prepaid plans that cater for budget-conscious customers and those who need large amounts of data.
Superloop’s mobile plans piggyback on the Telstra Wholesale Network and of its five mobile plan offerings, all but one (the Saver 4G Plan) provides access to 5G.
In addition to 5G access, multiple other perks come with being on a Superloop mobile plan. For one, customers can bank between 500GB and 1000GB of leftover data (depending on the plan they pick), when they opt for automatic renewals or recharge early. This means no data will go to waste and customers can save up a healthy data bank for a later date.
Superloop also offers extra data and credit add-ons so customers don’t have to recharge - they can just buy a bit extra to get them through until the next month. Superloop also offers 300 international call minutes for only $6, which is very good value and perfect for those with loved ones overseas.
Superloop customers can also save up to $15 per month when they bundle additional services ($5 discount per service). So if you bundle a mobile plan with an NBN plan, you'll save $5 per month, and if you bundle other eligible services including additional mobile lines or a home phone plan, you'll save an extra $5 per added service (capped at $15 per month).
Superloop mobile plans comparison
Network: | Telstra wholesale network |
5G: | Yes (on all but one plan) |
Plan types: | Prepaid (30 day) |
Cheapest plan: | $25 for 15GB (4G Saver Plan) |
eSIM support: | Yes |
Data banking: | Yes, up to 1000GB |
In terms of mobile plans, Superloop offers five different prepaid mobile plans, all with 30-day expiry and the plans start from $25.
Here are the ongoing pricing details (without an introductory deal) for Superloop’s prepaid plans:
What is Superloop's mobile coverage?
Superloop runs on Telstra’s Wholesale network. Telstra’s network is the largest in the country, covering 99.7% of the Australian population, so no matter where you’re located, chances are you won’t have any problems with coverage. To find out if your area is covered by the Telstra network, you can check Superloop’s coverage map.
Are Superloop's mobile plans good value?
Superloop’s plans are generally pretty good value, especially if you opt for one of the bigger data plans. When you compare cost per GB, they are quite competitive. Out of Superloop’s 5 plan offerings, we've recommended some plans and others that we'd suggest you steer clear of, below.
Recommended plans:
• Choice 5G Plan | $40 | 30 day expiry | 60GB
This plan is pretty top-notch value given the price and data allowance. For each GB you are only paying $0.67, which is a pretty competitive price. This plan also allows you to bank up to 1000GB of unused data and provides 5G access.
Plans to avoid:
• Saver 4G Plan | $25 | 30 day expiry | 15GB
Superloop’s cheapest plan is $25 for only 15GB of data. While this isn’t terrible value, if you need roughly 15GB of data you can probably find a cheaper plan elsewhere. If you want more data, Superloop’s $35 plan is only an extra $10 for an additional 20GB or its Choice 5G Plan mentioned above is an extra $15 per month for an extra 45GB. This plan also doesn’t offer 5G access.
What is Superloop's best mobile plan?
Everyone has different needs when it comes to mobile plans, so it’s hard to choose the ‘best’ plan. However, to pick one Superloop plan to recommend above all the others, we have assessed all of the providers’ plans and chosen one that we believe offers the best value and would suit the most people’s needs.
That being said, we believe that Superloop’s Choice 5G Plan is our pick for the overall best plan out of its five plan options. This plan costs $40, which is on the slightly more expensive side, but in terms of cost per GB, this plan offers great value. It comes with 60GB which means that each GB costs the equivalent of $0.67. This plan also comes with access to Telstra’s 5G network and allows data banking of up to 1000GB.
Does Superloop support international roaming?
Yes, all of Superloop’s prepaid SIM plans support international roaming. You can enable roaming through the SuperHub portal and start roaming overseas as long as you have a positive PAYG credit balance. Charges apply per kilobyte of data, SMS sent or minute of call time, with rates varying depending on your location. Costs are based on four roaming zones. You can see what rates apply for each country on Superloop’s website.
Does Superloop sell phones or other devices?
No, Superloop does not sell mobile phones or other devices. Its offerings are limited to SIM-only prepaid plans, home phone and home internet services.
Should I sign up with Superloop?
Here’s a breakdown of the reasons we think someone would benefit from a Superloop mobile plan, and reasons why someone would probably be better off looking elsewhere.
Reasons to sign up
You want to be able to rollover unused data: Not all providers allow customers to rollover unused data and not only does Superloop allow this but it allows customers to rollover up to 1000GB (depending on the plan) so you don’t have to worry about wasting data that you don’t use
You want to bundle multiple services: Superloop allows customers to bundle multiple services (including internet plans, mobile plans and home phone services) and save up to $15 per month (you will save $5 per bundled service, up to $15 per month). So, if you are interested in bundling a Superloop internet plan, home phone plan or family members' mobile plan with your Superloop mobile plan, you can save a pretty penny each month.
Reasons not to sign up
You want a postpaid plan: Superloop only offers prepaid plans so if you’re someone who prefers a postpaid plan (with or without a bundled device), you should probably look at going with another provider who offers this option.
Superloop mobile plans FAQs
Where can I get support from Superloop?
Depending on what you need help with, there are multiple numbers you can call. All of these numbers are listed on Superloop’s contact page. There is also a live chat option.
How can I check Superloop’s service coverage in my area?
You can check if your area is covered by Superloop via its coverage map.
What is Superloop’s cancellation policy?
Since all of Superloop’s mobile plans are prepaid, there are no lock-in contracts involved, so if you wish to switch mobile providers you can just choose not to recharge your plan when it expires and you won’t have to worry about any cancellation fees.
Want to compare similar mobile plans from other providers? We also have guides on the best value plans from Telstra, Optus, Vodafone, Amaysim, Exetel and Tangerine.
