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FAQs
Does iHerb have a rewards program?
Yes, iHerb has a rewards program where you can earn points by doing things like referring friends, reviewing products and participating in special offers and promotions. Depending on what you do, you will be given a rewards credit – for example, if you refer a new customer and they shop using your unique rewards link or code, you will get a 10% rewards credit to use on a future order.
Does iHerb offer free delivery?
iHerb currently offers free delivery on orders costing over $80. For orders under $80, you can select from a few delivery methods, including Aus Post, FedEx Priority and DHL, with shipping costs starting from around $10.
What is iHerb’s shipping policy?
All iHerb orders are shipped internationally from overseas iHerb warehouses. When you select global delivery, iHerb will automatically choose the quickest and most cost-effective shipping method and location. You can find more information on iHerb’s website.
What is iHerb’s return policy?
iHerb offers returns on most products within 30 days of receiving your order, while iHerb-branded products purchased directly through iHerb.com have an extended 90-day return window. To start a return, you will need to log in to your iHerb account and submit a refund or return request. If your request is approved, you will need to return the product in its original condition. For more information, check out iHerb’s returns and refunds page.
Hints and tips
Shop during a sale: iHerb often offers sitewide promotions as well as brand-specific deals, so make sure you keep your eyes peeled for these discounts to save a bit of money on your next purchase.
Autoship and save: If you’re restocking an item you regularly purchase, you can sometimes save money by using iHerb’s Autoship feature, which will automatically purchase and ship the selected item to you on a set schedule. You can choose how regularly you want to receive the item (from every month to every six months), and you can skip, change or cancel the next delivery if you change your mind.
Use iHerb’s rewards program: If you’re a regular iHerb customer, you can get discounts on your orders by referring friends, writing reviews or participating in special offers and promotions.
How to use iHerb promo codes
- Choose a iHerb promo code from our page and click "Get Code" to reveal it.
- Copy the code, and head to the iHerb website to start shopping.
- Add all the items you want to purchase to your shopping cart, then click on the cart in the top right-hand corner of the page when you’re ready to check out.
- Check that the items in your shopping cart are correct and paste your promo code in the box under where it says ‘Promo code’.
- Click ‘Apply’ to activate the discount.
- Your order total should now have updated to the discounted amount. If it doesn’t, it likely means the code you have used has either expired or is not valid for the specific product(s) you have chosen.
