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FAQs
Who owns Ruggable?
Ruggable is still owned by founder Jeneva Bell.
How do you clean your Ruggable products?
Ruggbale’s products are made to fit in standard washing machines but if you’re not sure if a certain product will fit in your specific machine, Ruggable has a guide on washer size requirements as well as more information on how to look after your rug.
Does Ruggable offer free shipping?
Yes, Ruggable offers free shipping on all orders.
Does Ruggable accept returns?
Yes, Australian customers can return orders within a 30-day return period. If you want to make a return, you can find the details on how to arrange a collection on the Ruggable website.
Hints and tips
Shop during sales: If you want to purchase from Ruggable, it’s worth waiting until there’s a sale so you can save on your purchase. In the past, we’ve seen Ruggable Australia discounting products by 25% during Black Friday in November so be sure to keep your eyes peeled for upcoming sales.
Sign up to the mailing list to get 10% off your first order: If you’re purchasing from Ruggable for the first time, you can sign up to the mailing list to receive 10% off your first order.
How to use Ruggable promo codes
1. Choose a Ruggable promo code from our selection and click "Get Code" to reveal it.
2. Copy the code, and head to Ruggable’s website to start shopping.
3. Add all the items you want to purchase to your shopping cart, then click on the cart in the top right-hand corner of the page when you’re ready to checkout.
4. At the checkout, find the box on the right-hand side that says “Discount code” and click “Apply”.
5. Your order total should now have updated to the discounted amount. If it doesn’t, it likely means the code you have used has either expired or is not valid for the product(s) you have chosen.
