FAQs
What products does Dyson offer discounts on?
While Dyson has an extensive catalogue that includes some of the best cordless vacuum cleaners in the country, it also sells fans, air purifiers and hair-care appliances. Quite often you’ll find more than a few of these getting discounts directly from Dyson and, during major sales, the discounts can be quite significant. It is, however, rare that Dyson will offer a sitewide sale.
Does Dyson have any big annual sales?
Dyson Australia has a dedicated Deals section on its website all year round, but you’ll find the best discounts will be during major sales events. Dyson typically offers big discounts during Click Frenzy and Black Friday, but it also hosts its own sale called Dyson Week. Keep an eye on Dyson’s year-round promotions, though, as sometimes you can save hundreds on a particular product.
Does Dyson offer free shipping?
If your Dyson order costs $99 or more, Dyson Australia provides free Australia-wide shipping. Orders under $99 incur a $10 shipping fee. Additionally, scheduling a delivery window for you order will incur a $10 fee per order.
What warranty do Dyson products come with?
Brand new Dyson products come with a 2-year warranty and, if you purchase an officially refurbished product directly from the Dyson’s website, you’ll get a 1-year warranty too. This will cover repairs and replacements, but this is based on Dyson’s discretion. You can contact the company’s customer service to get confirmation on your warranty’s terms and conditions.
How can I contact Dyson?
While you can troubleshoot some of Dyson’s products via the MyDyson smartphone app, you’re also able to contact the company’s customer service on 1800 239 766 to speak to them over the phone. Dyson can also be contacted via Facebook Messenger or you can chat to a representative directly on the Dyson website’s Live Chat option that will show up on the bottom right of your computer screen.
What is Dyson's return policy?
Dyson has a 45-day return policy, and during this period returns are free of charge.
Does Dyson price match other retailers?
In Australia, Dyson will price match if you can show the same model is priced lower at another major retailer. There are, however, terms and conditions that will need to be met before Dyson will agree to a price match for a product for you. For instance, you will need to make sure the model you’d like to purchase is the same colourway and the retailer needs to be an authorised Dyson reseller. Dyson does reserve the right to verify the price and availability of the product.
What payment methods does Dyson accept?
Dyson has made it easy to pay for a purchase by enabling several options on its website. The company accepts all Mastercard, Visa and American Express cards, but you can also use Afterpay or Zip Pay to finalise your purchase.
Hints & tips
Read on for some quick tips on how to get the best discounts at the official Dyson store:
Look out for major sales: Black Friday, Boxing Day, Click Frenzy and Dyson Week are the best times to find Dyson deals. You'll usually find rare discounts on Dyson's coveted hair care tools and significantly lower price tags on Dyson vacuums and air purifiers.
Purchase refurbished Dyson products: You can purchase refurbished products from Dyson's website, which have all been tested by Dyson engineers and replaced with parts where needed. Refurbished Dyson products have a 1-year warranty included.
Register your Dyson product: Registering your Dyson product with the customer service team (or linking it via the MyDyson app) could give you added benefits. One of these is an invitation-only participation in exclusive deals and discounts.
Make sure to price match: Before you buy a Dyson product, be sure to check major Aussie retailers like JB Hi-Fi, The Good Guys, Bing Lee and others to see where you can get the best possible price. If Dyson has the same model in the same colourway available, you can ask the company to price match to buy it directly from Dyson themselves.
Sign up for Dyson’s email newsletter: By subscribing, you can get all the latest news, including what’s being discounted, delivered directly to your inbox, so you’ll never miss out on a bargain.
How to use Dyson discount codes
1. Browse all the available Dyson coupon codes on this page.
2. Click "Get Discount" and then copy the code to your clipboard by right-clicking and selecting “copy” upon selection.
3. Select the item(s) you’d like to purchase by adding them to your virtual shopping cart on the Dyson website.
4. Navigate to the Dyson checkout page by clicking on the basket icon on the top right corner of your computer screen.
5. Look for the box where it says “Apply discount code”, then paste the copied code in there. This box is under the list of items in your cart if you’re shopping via mobile.
6. Click on “Apply discount” and the total amount will be reduced automatically. Then proceed to your preferred payment method and to confirm delivery details.
